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Exclamation Icon Leaks, Odor or Emergencies 888.Nicor4U (642.6748)
811 Icon Call Before You Dig
Dial 811
My Account Sign In
My Account Sign In

April is Safe Digging Month

Calling 8-1-1 can help prevent serious injury, costly property damage and inconvenient utility service interruptions

March 27, 2013

NAPERVILLE, IL – With spring digging season in bloom, Nicor Gas is reminding customers during Safe Digging Month to take the first step to ensure their safety and the continuity of natural gas service by calling 8-1-1 prior to starting any outdoor digging projects.

Whether it’s a small do-it-yourself task or large construction project, Nicor Gas offers these guidelines for residents and contractors to get the job done safely:

  • Call Before You Dig: When starting an outdoor project involving digging, customers are advised to make contacting JULIE (Joint Utility Locating Information for Excavators) at 8-1-1 or visit www.illinois1call.com part of their plans. Calls to the free locating service can be made up to 14 days in advance. The requests to have utility operators mark underground facilities, including natural gas, water, cable, telephone and electric lines, can be made 24-hours a day, seven days a week.
  • Wait the Required Time: Customers are urged to wait until the lines are marked before doing any digging. The approximate location of underground utility lines will be marked with color-coded spray paint, flags or stakes that correspond to the utility. The color used for natural gas is yellow.
  • Respect the Marks: Once the lines are marked, use the appropriate digging methods, which may include hand tools, no closer than 24 inches of the marked utility lines.
  • Dig with Care: Make sure the marks remain visible during the project. If the lines are damaged or removed, customers are encouraged to call 8-1-1 for a re-mark. If a natural gas line is accidentally damaged or the district odor of gas is present, call the 24-hour emergency response line at 1-888-NICOR4U (1-888-642-6748) from a safe location. Do not operate any machinery or any equipment that might cause a spark.

Visit Pipeline Safety for more information.

About Nicor Gas
Nicor Gas, a wholly owned subsidiary of AGL Resources (NYSE: GAS), is a natural gas distribution company that serves more than 2 million customers in a service territory that encompasses most of the northern third of Illinois, excluding the city of Chicago. For more information, visit www.nicorgas.com.

About AGL Resources
AGL Resources (NYSE: GAS) is an Atlanta-based energy services holding company with operations in natural gas distribution, retail operations, wholesale services, midstream operations and cargo shipping. As the nation’s largest natural gas-only distributor based on customer count, AGL Resources serves approximately 4.5 million utility customers through its regulated distribution subsidiaries in seven states. The company also serves approximately 1.5 million retail customers through its SouthStar Energy Services joint venture and Nicor National, which markets natural gas and related home services. Other non-utility businesses include asset management for natural gas wholesale customers through Sequent Energy Management, ownership and operation of natural gas storage facilities, and ownership of Tropical Shipping, one of the largest containerized cargo carriers serving the Bahamas and Caribbean region. AGL Resources is a member of the S&P 500 Index. For more information, visit www.aglresources.com.