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Exclamation Icon Leaks, Odor or Emergencies 888.Nicor4U (642.6748)
811 Icon Call Before You Dig
Dial 811
My Account Sign In
My Account Sign In

Nicor Gas encourages safe digging on National 811 Day

August 8, 2014

NAPERVILLE, Ill. – Aug. 8, 2014 – National 811 Day is Monday, Aug. 11, and Nicor Gas is taking the opportunity to remind homeowners and contractors planning any outdoor digging projects to call 8-1-1. Underground utility lines, such as natural gas, electric, telecommunications and cable, are often located just inches below the ground. Accidentally striking any underground facility can cause serious injury and costly service interruptions.

To help reduce excavation damages, Nicor Gas is providing the following safe digging guidelines for homeowners and contractors:

  • Call Before You Dig: When starting an outdoor project involving digging, customers are advised to make contacting JULIE at 8-1-1 or 1-800-892-0123 part of their plans. Calls to the free locating service can be made up to 14 days in advance. The requests to have utility operators mark underground facilities, including natural gas, water, cable, telephone and electric lines, can be made 24-hours a day, seven days a week.
  • Wait the Required Time: Before doing any digging, customers are urged to call 8-1-1 and wait the required time to have underground utility lines marked. The approximate location of underground utility lines will be marked with color-coded spray paint, flags or stakes that correspond to the utility. The color used for natural gas is yellow.
  • Respect the Marks: Once the lines are marked, use the appropriate digging methods, which may include hand tools, and dig no closer than 18 inches from the marked utility lines.
  • Dig with Care: Make sure the marks remain visible during the project. If the lines are damaged or removed, customers are encouraged to call 8-1-1 to have lines re-marked. If a natural gas line is accidentally damaged or the distinct odor of gas is present, call the Nicor Gas 24-hour emergency phone line at 888-Nicor4U (1-888-642-6748) from a safe location. Do not operate any machinery or any equipment that might cause a spark.

For information about natural gas safety, visit www.nicorgas.com

About Nicor Gas
Nicor Gas, a wholly owned subsidiary of AGL Resources (NYSE: GAS), is a natural gas distribution company that serves more than 2 million customers in a service territory that encompasses most of the northern third of Illinois, excluding the city of Chicago. For more information, visit www.nicorgas.com.

About AGL Resources
AGL Resources (NYSE: GAS) is an Atlanta-based energy services holding company with operations in natural gas distribution, retail operations, wholesale services, midstream operations and cargo shipping. AGL Resources serves approximately 4.5 million utility customers through its regulated distribution subsidiaries in seven states. The company also serves approximately 630,000 retail energy customers and approximately 1.2 million customer service contracts through its SouthStar Energy Services joint venture and Pivotal Home Solutions, which market natural gas and related home services. Other non-utility businesses include asset management for natural gas wholesale customers through Sequent Energy Management, ownership and operation of natural gas storage facilities, and ownership of Tropical Shipping, one of the largest containerized cargo carriers serving the Bahamas and Caribbean region. AGL Resources is a member of the S&P 500 Index. For more information, visit www.aglresources.com.

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Media Contact
Duane Bourne
757-616-7510
dbourne@aglresources.com