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Nicor Gas Offers Safety Guidelines Ahead of Possible Severe Weather

NAPERVILLE, ILApril 9, 2015 – A swing in temperatures Thursday has the potential to produce strong severe storms. The National Weather Service has placed the region under the enhanced risk category for severe weather, bringing with it the chance of strong winds, damaging hail and the possibility of tornados. Nicor Gas would like to offer the following tips to ensure safety during severe weather events. 

Severe Weather Guidelines

  • If a natural gas line is damaged or the distinct odor of gas is present, call the Nicor Gas 24-hour emergency phone line at 1-888-Nicor4u (1-888-642-6748) from a safe location
  • In the event of a suspected gas leak or damage to gas equipment, do not operate any machinery or any equipment that might cause a spark 
  • NEVER try to identify the source of a natural gas leak yourself 
  • DO NOT attempt to turn on or off your natural gas valves 
  • Ensure the gas meter is visible and accessible at all times 
  • High winds and heavy rains can cause downed power lines and fallen tree limbs. If a natural gas meter is damaged or gas line is exposed, immediately leave the area and call the 24-hour emergency response line at 1-888-Nicor4u (1-888-642-6748) from a safe location
  • When it is safe to do so, check that your natural gas meter is clear of fallen debris 
  • If your natural gas meter is under water due to severe weather or you do not have natural gas service, immediately report it by calling the 24-hour emergency response line at 1-888-Nicor4u (1-888-642-6748) 
  • If you smell natural gas, immediately leave the house and call the 24-hour emergency response line, at 1-888-Nicor4u (1-888-642-6748)  
  • Check outdoor vent openings and air intakes to ensure appliances are not obstructed by fallen debris
  • A blocked exhaust vent can affect the performance of the furnace and can result in carbon monoxide buildup inside a home or building 
  • If customers suspect carbon monoxide is present, they should immediately leave the area and call 911 from a safe location
  • Seek medical attention if experiencing any of the following symptoms of carbon monoxide poisoning: Headache, dizziness, fatigue, nausea or vomiting

About Nicor Gas
Nicor Gas, a wholly owned subsidiary of AGL Resources (NYSE: GAS), is a natural gas distribution company that serves more than 2 million customers in a service territory that encompasses most of the northern third of Illinois, excluding the city of Chicago. For more information, visit www.nicorgas.com.

About AGL Resources
AGL Resources (NYSE: GAS) is an Atlanta-based energy services holding company with operations in natural gas distribution, retail operations, wholesale services and midstream operations. AGL Resources serves approximately 4.5 million utility customers through its regulated distribution subsidiaries in seven states. The company also serves approximately 630,000 retail energy customers and approximately 1.2 million customer service contracts through its SouthStar Energy Services joint venture and Pivotal Home Solutions, which market natural gas and related home services. Other non-utility businesses include asset management for natural gas wholesale customers through Sequent Energy Management and ownership and operation of natural gas storage facilities. AGL Resources is a member of the S&P 500 Index. For more information, visit www.aglresources.com.

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Media Contact
Jae Miller
Office: 630-388-2208
jmmiller@aglresources.com