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Exclamation Icon Leaks, Odor or Emergencies 888.Nicor4U (642.6748)
811 Icon Call Before You Dig
Dial 811
My Account Sign In
My Account Sign In

Nicor Gas Offers Safe Digging Tips on National 811 Day

NAPERVILLE, Ill. – Aug.11, 2016 – Have you been procrastinating to start an outdoor project? If building a deck or installing sprinklers are on top of your to-do list, Nicor Gas is reminding homeowners and professional contractors to call 8-1-1 at least 48 hours/two working days before starting any project that requires digging or excavation. This reminder coincides with National 811 Day, which is celebrated on Aug.11. It’s a day that promotes the importance of  requesting a locate to mark underground utility lines, which helps prevent serious injury, costly property damage and inconvenient utility service interruptions.  Nicor Gas is providing the following safe digging guidelines for homeowners and contractors:

  • Call 8-1-1 Before You Dig: When starting an outdoor project involving digging, make contacting JULIE at 8-1-1 or 800.892.0123 part of your plans. Calls to the free locating service can be made up to 14 days in advance.  The requests to have utility operators mark underground facilities, including natural gas, electric, water, sewer, telephone and cable lines, can be made 24-hours a day, seven days a week.
  • Wait the Required Time: Before doing any digging, customers are urged to call 8-1-1 and wait the required time to have underground utility lines marked. The approximate location of underground utility lines will be marked with color-coded spray paint, flags or stakes that correspond to the utility. The color used for natural gas is yellow.
  • Respect the Marks: Once the lines are marked, use the appropriate digging methods, which may include hand tools, and dig no closer than 24 inches from the marked utility lines.
  • Dig with Care: Make sure the marks remain visible during the project. If the lines are damaged or removed, customers are encouraged to call 8-1-1 to have lines re-marked. If a natural gas line is accidentally damaged or the distinct odor of gas is present, call the Nicor Gas 24-hour emergency phone line at 888.Nicor4U (888.642.6748) from a safe location. Do not operate any machinery or any equipment that might cause a spark.

For information about natural gas safety, visit www.nicorgas.com/safety.


About Nicor Gas
Nicor Gas is one of seven natural gas distribution companies of Southern Company Gas, a wholly owned subsidiary of Southern Company (NYSE: SO). Nicor Gas serves more than 2.1 million customers in a service territory that encompasses most of the northern third of Illinois, excluding the city of Chicago. For more information, visit www.nicorgas.com.

About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company.  Southern Company Gas serves approximately 4.5 million natural gas utility customers through its regulated distribution companies in seven states and more than 1 million retail customers through its companies that market natural gas and related home services. Other nonutility businesses include asset management for natural gas wholesale customers and ownership and operation of natural gas storage facilities. For more information, visit Southern Company Gas at www.southerncompanygas.com.

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Media Contact:
Jae Miller
o: 630.388.2208
c: 224.239.9354
jmmiller@aglresources.com