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811 Icon Call Before You Dig
Dial 811
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Nicor Gas Continues Effort to Raise Awareness of Safe Digging on National 811 Day

NAPERVILLE, Ill. – Aug. 11, 2017 – Keeping families safe and natural gas flowing to homes and businesses is Nicor Gas’ highest priority. That’s why today, on National 811 Day, Nicor Gas is joining other utility companies, one-call centers and damage prevention advocates and professional contractors in an effort to raise awareness of calling 8-1-1.

Each year, Aug. 11 (8/11) serves as a reminder to the public to call 8-1-1 before starting an outdoor digging project such as putting in a mailbox, planting a flowerbed or building a deck. Dialing 8-1-1 can prevent injuries, property damages and inconvenient outages.

When making the free call to 8-1-1, homeowners and contractors are connected to JULIE (Joint Utility Locating Information for Excavators), which notifies the appropriate utility companies (natural gas, electric, water, sewer, telephone and cable lines) of the intent to dig. Professional locators are then sent to the requested digging site to mark the approximate locations of underground lines with flags or spray paint. Once lines have been accurately marked, digging can begin. JULIE neither owns nor marks any underground utilities. 

Nicor Gas is providing the following safe digging guidelines for homeowners and contractors:

  • Call 8-1-1 Before You Dig: When starting an outdoor project involving digging, customers are required to make contacting JULIE at 8-1-1 or 1-800-892-0123 part of their plans. Calls to the free locating service can be made up to 14 days in advance. The requests to have utility operators mark underground facilities, including natural gas, water, cable, telephone and electric lines, can be made 24 hours a day, seven days a week.
  • Allow the Required Time for Marking: Before doing any digging, customers are urged to call 8-1-1 and wait the required time to have underground utility lines marked. The approximate location of underground utility lines will be marked with color-coded spray paint, flags or stakes that correspond to the utility. The color used for marking natural gas is yellow.
  • Respect the Marks: Once the lines are marked, use allowable digging methods, which include using hand tools, and dig carefully if within 18 inches of the marked utility lines.
  • Excavate Carefully: Make sure the marks remain visible during the project. If the lines are damaged or removed, customers are encouraged to call 8-1-1 to have lines re-marked. If a natural gas line is damaged accidentally or the distinct odor of gas is present, residents are required to call 9-1-1 and Nicor Gas 24-hour emergency phone line at 888.Nicor4U (1-888-642-6748) from a safe location. Do not operate any machinery or any equipment that might cause a spark.
For information about natural gas safety, visit www.nicorgas.com/safety.

 

About Nicor Gas

Nicor Gas is one of seven natural gas distribution companies of Southern Company Gas, a wholly owned subsidiary of Southern Company Gas (NYSE: SO). Nicor Gas serves more than 2.2 million customers in a service territory that encompasses most of the northern third of Illinois, excluding the city of Chicago. For more information, visit nicorgas.com.

About Southern Company Gas

Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company.  Southern Company Gas serves approximately 4.6 million natural gas utility customers through its regulated distribution companies in seven states and more than 1 million retail customers through its companies that market natural gas and related home services. Other nonutility businesses include investments in interstate pipelines, asset management for natural gas wholesale customers and ownership and operation of natural gas storage facilities. For more information, visit Southern Company Gas at southerncompanygas.com.

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Media Contact:
Duane Bourne

o: 757.616.7510  |  c: 757.955.0363 |  dbourne@southernco.com