Automated Meter Reading
In support of our commitment to quality customer service, Nicor Gas conducted pilot program with customers in Rockford that included the installation of automated meter reading (AMR) devices on a limited number of residential and commercial natural gas meters.
Automated meter reading (AMR) is safe, convenient and reliable. For meters located inside, we no longer need to enter the premises to read the meter. It reduces the need for estimated bills – you are charged only for the exact amount of natural gas your home or business consumes. There is no charge for installation and it does not disrupt your natural gas service.
While AMR technology will allow Nicor Gas to read meters remotely, we may need to access to your property on occasion for maintenance of the meter.
How Does Automated Meter Reading Work?
A small, battery-powered radio transmitter is installed on the natural gas meter. Once the transmitter is installed, we will be able to read your meter remotely from a special device that is either handheld or installed in a vehicle. When our employee walks or drives by your meter, that device receives a signal from the transmitter on the meter with the usage data. Once the usage data is collected, it is processed through our billing system.
If you have questions or concerns about meter reading, please contact us at 888.NICOR.4U (800.642.6748).