MobileX Connect™ - Customer Care on the Road
We’re Here! MobileX Connect™, our mobile unit outreach channel, strengthens our community presence by bringing energy assistance and resources directly to customers where they live. MobileX Connect™ reflects our commitment to innovation in how we serve customers – making their assistance more accessible, local and designed around their needs.
Watch the video to find out more details about the MobileX Connect Experience.
Connecting Communities
Bringing personalized support directly to neighborhoods with accessible, local help tailored to customer needs.
Bill Payment Assistance
Connecting customers to available resources to help them pay and manage their bill.
Energy Efficiency Education
Learn simple, practical ways to save energy and lower costs with expert tips and personalized guidance.
Safety Outreach
Stay safe with guidance on “Smell Gas, Act Fast” and “Safe Digging” to protect your home and community.
Community & Partner Collaboration
Bringing local organizations onsite to assist customers, including with basic needs.
The MobileX Connect Sharing Grant
The MobileX Connect Sharing Grant provides bill payment assistance to eligible Nicor Gas customers. Customers can apply onsite during a MobileX Connect event or complete an online self‑certification form, which will be available for three days following each event. Event dates are posted during the week the event occurs.
MobileX Connect is available at select times throughout the year. Check back here for dates when the online application will be open to apply.
We're Here To Help
To learn more or apply for bill payment assistance please see the programs we offer.
