En Espanol
Exclamation Icon Leaks, Odor or Emergencies 888.Nicor4U (642.6748)
811 Icon Call Before You Dig
Dial 811
My Account Sign In
Exclamation Icon Leaks, Odor or Emergencies 888.Nicor4U (642.6748)
811 Icon Call Before You Dig
Dial 811
My Account Sign In
My Account Sign In

Additional Service Options

Supplier Transportation Service
Under Rider 13, Supplier Transportation Service, up to 150 accounts that are not commonly owned have the opportunity to be grouped. This service is available to customers electing an unbundled rate. Nominations, SBS and FBS are monitored at the group level. However, on a Critical Day or an OFO Day, customers are monitored based on their individual SBS and FBS selections. The group manager is assessed a $95 monthly grouping fee and is responsible for all company-supplied gas charges, excess storage and unauthorized use charges.

Storage Balance Transfers
A customer or group manager may request a transfer of any month-end excess storage balance. The request may be submitted up to 20 days after the bill with the excess storage charge is issued. The transferring party will be assessed a $15 fee.

Additional Storage
If a portion of transportation customers choose less than 28 MDCQ days (31 MDCQ days beginning June 1, 2009) when selecting Storage Banking Service (SBS) capacity, the additional storage will be available to other transportation customers. Each year, the company will determine the amount of unsubscribed storage and then allocate this storage to transportation customers requesting more than 28 days (31 days beginning June 1, 2009). This storage will be treated as additional SBS capacity.