Open Access is a service offered by Nicor Gas. This Web site allows you to access your current (and with documented customer authorization, prospective) customers' transcript, statement and billing information.
For all Nicor Gas customers, you can request:
For transportation service accounts and groups only, you can request:
You can request this information in one of the two ways: Live or Batch mode. The Live mode lets you process up to three queries at a time with the results displaying immediately (or Live) on the screen. In Batch mode, you submit queries "batched" together and return later to retrieve and print your output.description
There are three ways confidentiality is accomplished:
As a Nicor Gas Open Access site user, you (or your employer) must currently possess customer authorization to receive any data requested. This authorization (i.e. agency agreement, letter from the customer, etc.) must detail the rights to obtain this data and be authorized by the customer.
Nicor Gas reserves the right to take any necessary audit steps it deems appropriate to ensure proper customer authorization has been obtained, including but not limited to the following: requesting a copy of the customer's documented authorization, directly contacting the customer, etc.
In the event Nicor Gas discovers any violation of the customer authorization rules outlined above or any other customer confidentiality rules, the violator (individual agent and agent's employer) agrees their rights to use the Nicor Gas Open Access Web site have been nullified and thus, agrees to immediately discontinue all current and future Nicor Gas Open Access Web site use.