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Rebates FAQs

The Nicor Gas Energy Efficiency Program offers rebates and energy efficiency tools to help customers save energy and money. Increased energy efficiency is now more affordable with this program, designed to educate customers about the benefits of high-efficiency, natural gas-saving products and to encourage customers to install these products by providing rebates.

Overview

What products can I receive a rebate for?

Visit the Rebates page to see available rebate opportunities.

When are the rebate opportunities available?

Current rebate offers are available for qualifying purchases and installations completed between January 1, 2024 and December 31, 2024. Applications must be submitted within 90 days of installation, or by January 31, 2025, whichever comes first.

Why should I upgrade to high-efficiency products?

High-efficiency energy-saving products, including furnaces and boilers, can help you save energy and money. On average, nearly half of a home’s energy bills go to heating and cooling your home. By installing high-efficiency products, you can reduce the amount of energy you use to heat your home for years to come. With rebates from the Nicor Gas Energy Efficiency Program, improving your home's efficiency is more affordable.

Are other rebates or offers available through Nicor Gas?

Yes. For information on available financing, please visit Energy Efficiency Loans for homeowners.

How can I find a contractor?

Visit our Find a Contractor tool to search for participating contractors in your area.

The Nicor Gas Energy Efficiency Program suggests the following tips when reviewing and selecting a contractor for the installation of your energy efficient product(s):

  • Always use a professional contractor.
  • Expect an on-site visit. Ask questions and talk about your needs to make sure you're getting what you want.
  • Ideally, get three quotes for the work to compare. Ask for written, itemized estimates that include all potential costs.
  • The lowest quotes are not always the best—compare itemized quotes to determine what products or services, including any maintenance and warranties, are included in the costs.
  • Ask the contractors what training or certifications they have received for installing energy-efficient products.
  • Read reviews on sites such as Yelp and Angie's List.
  • Obtain and sign a contract, including: itemized costs, proof of insurance, completion date and payment terms.

Eligible Participants

How do I know if I'm eligible for rebates?

All active residential Nicor Gas customers, including landlords and tenants, are eligible for rebates. For specific eligibility requirements, review the terms and conditions in the rebate application.

I'm installing energy-efficient products in my newly constructed home (or into my existing home). What rebates do I qualify for?

If your home is new construction or you are installing energy-efficient products into a new addition, you may qualify for a furnace or boiler rebate. 

I am a residing tenant and the Nicor Gas account is in my name, but I do not own the property where the product is being installed. Can I participate in the program?

As a residing tenant, you may be eligible to participate in the program. The landlord/property manager must sign the invoice to indicate payment of the product. Your landlord/property manager’s signature on the application is required and represents that you, the Nicor Gas account holder, have released payment of the rebate to your landlord/property manager. All other program requirements apply. 

I am a landlord and the gas account is in my tenant’s name. Can I participate in the program?

Yes, you may participate and apply for a rebate. The following requirements apply:

  • You must be the purchaser of the qualifying product.
  • You must complete the rebate application for the rebate(s) you are applying for, meeting program requirements.
  • You must obtain and supply your tenant’s account number, name and information (as listed on their Nicor Gas account) on the rebate application. By providing his/her Nicor Gas account information to the landlord for use in applying for a rebate, the account holder is agreeing to the applicable terms and conditions and releases payment of the rebate to the landlord.

Please note: Your tenant may be contacted to verify that the rebated product was paid for and installed as listed on the rebate application.

Participation

How can I participate?

Verify your eligibility. All current Nicor Gas residential customers installing qualifying products in a single-family home or multi-family dwelling of two units or less are eligible to participate.

  1. Review the product and installation requirements as listed on the rebate application.
  2. Select a professional contractor for the purchase and installation of your energy-efficient product(s).
  3. Select and install any qualifying product(s). Visit the Rebates page for information on qualifying products.
  4. Ensure your contractor includes all of the required information on your contractor installation invoice:
    • Contractor name and contact information
    • Installation date
    • Product manufacturer and model number
    • Total cost of installation
    • Proof of payment or payment terms (balance due of zero, financing terms or paid-in-full stamp)
  5. Apply for your rebate using either the paper application or the online application system. Include your contractor installation invoice/purchase receipt with your application submission.

How long will it take to receive my rebate?

We strive to process rebates as quickly as possible. The best way to ensure timely receipt of your rebate check is to provide a properly completed application with a complete contractor installation invoice or purchase receipt. After receiving your complete and eligible application, you will receive your rebate check within approximately six to eight weeks. If additional information is needed to complete your application, you will be contacted by a program representative.

How can I check on the status of my rebate?

Applicants may check the status of a rebate application online or by calling 877.886.4239.

Will someone come to my house to inspect the work?

The Nicor Gas Energy Efficiency Program conducts an on-site verification from a sampling of program participants. By signing your rebate application, you have agreed to allow access to your home and the rebated product for verification. If selected for this verification, you will be contacted and asked to participate.

Will a rebate impact my taxes?

Please consult with your tax advisor to determine if residential energy efficiency product rebates are considered taxable by the IRS.

Where can I install qualifying products?

Products must be installed in a residential dwelling used as the occupants' primary residence. Single-family homes and multi-family dwellings of two units or less are eligible. Products must be installed in a property owned by the applicant, or the applicant must have received permission from the property owner to install the product.

Application Submission Requirements

When are applications due?

Online applications must be submitted online, and mail-in applications must be postmarked within 90 days of installation, or by January 31, 2025, whichever comes first. Products must be installed and fully operational prior to submitting a rebate application.

What is required on the contractor invoice/proof of purchase receipt?

  • Contractor name and contact information
  • Installation date
  • Product manufacturer and model number
  • Total cost of installation
  • Proof of payment or payment terms (balance due of zero, financing terms or paid-in-full stamp)

Where do I mail in my rebate application and supporting documentation?

Your application, along with an invoice or purchase receipt for product installations completed January 1, 2024 and later should be mailed to:

Nicor Gas
Attn: Energy Efficiency 24-59061
P.O. Box 540071
El Paso, TX 88554-0071

Instant Discount Rebates

I am a Nicor Gas customer and my contractor offered me an “instant discount.” How do I participate?

By taking advantage of the instant discount option for your rebate, your contractor will provide the rebate to you as an upfront discount, deducting it from the total cost of your qualifying product installation. You will be asked by your contractor to sign the invoice, confirming you received the rebate as an instant discount, agreeing to applicable program terms and conditions, and releasing the payment of the rebate to your contractor. Your contractor will then receive the rebate check from Nicor Gas directly. 

Only contractors who are currently enrolled in Contractor Circle are eligible to offer an instant discount. Use our Find a Contractor tool if you’re interested in using a contractor who offers the instant discount for your qualifying installation.

Apply for a Residential Rebate

You can use our simple online application, or print a paper copy and mail it in. Access them both here.

Apply Today

Find a Contractor

Taking your next step to energy efficiency is easy with our Find a Contractor tool. 

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