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Transportation Service Options

As a transportation customer, it is important to understand the rates and service options available, so that you can make energy decisions that are the best fit for your needs. Any questions you may have can be directed to customercare@nicorgas.com.

pipelines

Traditional Transportation

Nicor Gas believes in offering its customers choice. Since the introduction of transportation service in the mid-1980s for commercial and industrial customers, more than 60,000 of these customers have decided to purchase natural gas supplies from a source other than Nicor Gas. Under these services, customers make gas purchases themselves or through energy management services or brokers/marketers.

Of these customers, approximately 15,000 are "traditional" transportation customers that can take advantage of additional options including:

  • Use of our underground storage system
  • Individual or group billing
  • Varying backup levels and service options
Meters

Supplier Transportation Service

Under Rider 13, Supplier Transportation Service, up to 150 accounts that are not commonly owned have the opportunity to be grouped. This service is available to customers electing an unbundled rate. Nominations, SBS and FBS are monitored at the group level. However, on a Critical Day or an OFO Day, customers are monitored based on their individual SBS and FBS selections. The group manager is assessed a $95 monthly grouping fee and is responsible for all company-supplied gas charges, excess storage and unauthorized use charges.

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Additional Storage

If a portion of transportation customers choose less than 28 MDCQ days (31 MDCQ days beginning June 1, 2009) when selecting Storage Banking Service (SBS) capacity, the additional storage will be available to other transportation customers. Each year, the company will determine the amount of unsubscribed storage and then allocate this storage to transportation customers requesting more than 28 days (31 days beginning June 1, 2009). This storage will be treated as additional SBS capacity.

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Storage Balance Transfers

A customer or group manager may request a transfer of any month-end excess storage balance. The request may be submitted up to 20 days after the bill with the excess storage charge is issued. The transferring party will be assessed a $15 fee.

Customer Select

In 1999, Nicor Gas became the first Illinois gas utility to offer a transportation option, Customer Select, to Rate 1 residential customers. Today, about 225,000 residential customers and 40,000 commercial customers participate in the Customer Select program, whereby you choose a supplier from an approved list of participating marketers*. In turn, the marketer purchases your natural gas supplies for you. The natural gas supplies provided by the marketers are distributed through the Nicor Gas pipeline delivery system.

Depending on the supplier you choose, you will find some offers that lock in your gas price and others that compete with Nicor Gas' monthly gas supply charge. By comparing offers and making the choice that's best for you, you may be able to save money on the cost of your natural gas.


* Marketers (suppliers) participating in the Customer Select program that serve residential and commercial customers using less than 5,000 therms annually are required to be certified by the Illinois Commerce Commission.

Alternative Suppliers

Nicor Gas has compiled a list of producers and brokers based on business contacts and its review of trade periodicals.

Nicor Gas has not investigated the history, reliability, financial conditions or any other qualifications of those parties. It also has no independent knowledge of the access of these parties to natural gas. Nicor Gas makes no representations, expressed or implied, as to these parties.

Before you enter into any contract, Nicor Gas recommends that you investigate both the financial history and qualifications of the seller and the terms and conditions of any contracts you may be asked to sign.

Note to Suppliers: If your name appears on this list and you wish to have it removed or if your name does not appear on the list and you wish to have it added, please e-mail the Gas Transportation Customer Service Center at GTQA@southernco.com.

List of Alternative Suppliers

Atmos Energy Marketing

713.688.7771

BP Canada Energy Marketing

312.594.2063

CenterPoint Energy

630.241.1010

Champion Energy

877.653.5090

Chevron Natural Gas

832.854.5040

CIMA Energy, L.T.D.

317.366.2811

Constellation Energy Services - Natural Gas, LLC 

877.409.9836

Constellation New Energy - Gas Division, LLC

630.264.6600

Direct Energy Business, LLC

888.925.9115

Direct Energy Services, LLC

866.266.2084

EDF Energy Services

877.856.2535

Enbridge Gas Services (U.S.) Inc.

920.831.2524

Energy Services

773.334.3560

EnergyUSA-TPC

800.531.1193

Exelon Energy

800.261.4301

Gulf Pacific

847.283.9700

IGS Energy

877.923.4447
ext. 5101

Interstate Municipal Gas Agency

217.438.4642

Just Energy

866.667.4874

MidAmerican Energy

800.432.8574

Modern Energy Management of Illinois

800.418.5273

Multiut Corporation

847.982.0030

Nicor Enerchange

630.245.7833

Nordic Energy Services

877.235.7079

Oneok Energy Marketing

630.889.2403

Pro Energy Solutions

713.739.6424

ProLiance Energy

630.544.3058

Santanna Energy Services

800.827.0067

Sempra Energy

619.696.3170

Sempra Energy-Midwest

630.390.2728

Shell Trading

713.230.3937

Tenaska Marketing Ventures

402.758.6139

The Natural Gas Co.

630.530.0365

Total Gas & Power North America

713.647.4016

Twin Eagle Resource Management, LLC

713.341.7369

Vanguard Energy Services

630.955.1500

Windy City Energy

630.205.5299