The voluntary TotalGreen pilot program will effectively conclude Feb. 28, 2026.
This program was created to give customers the opportunity to support renewable energy initiatives in Illinois. The Illinois Commerce Commission has decided not to extend the program beyond its pilot phase. Below are answers to common questions about what this means for participants and next steps.
Frequently Asked Questions
What is happening with the TotalGreen pilot program?
The voluntary TotalGreen pilot program will end effective Feb. 28, 2026 The Illinois Commerce Commission did not extend the program beyond its pilot phase.
Why is the program ending?
The TotalGreen program was approved as a limited pilot to test customer interest in renewable energy options. The pilot period has now concluded, and the program will not continue.
Do I need to do anything?
No action is required. Your participation will automatically end on Feb. 28, 2026, and your natural gas service will continue without interruption under your standard rate plan.
Will my bill or service change?
You will see no change in your service. After the program ends, your bill will reflect your regular rate plan without the TotalGreen charge.
Are there other renewable or sustainability programs available?
We continue to explore ways to bring renewable energy options to our customers. Visit Building a Sustainable Future for current opportunities.
Who can I contact with questions?
If you have questions about the program or your account, please reach out to RenewableGas@southernco.com.
