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Start, Stop, or Transfer Residential Service

Already Have a Natural Gas Meter and Want to Begin Service?

If your home is already set up with an existing meter for natural gas service, all you must do is establish an account with us to begin enjoying your natural gas service! Please complete our start service form or call us at 888.Nicor4u (888.642.6748).

Need New Gas Service Installed?

Do you need a new service line run to your home? Complete the new service application here:

Want to Transfer Natural Gas to a Different Address?

We’ll do everything we can to make to your transfer of service go smoothly. Simply complete our start service form below or call us at 888.Nicor4u (888.642.6748).

Need to Stop Service?

Utilizing natural gas for home appliances and business equipment is an environmentally responsible way to get the comfort, reliability and performance you need today. If you need to stop your Nicor Gas service, complete our service termination form.

Switching Process Overview

Thank you for taking the next steps in switching to natural gas by applying for natural gas service from Nicor Gas. This page provides step-by-step instructions on how to apply to Nicor Gas for natural gas service, as well as information to assist you in understanding other responsibilities of the applicant and the processes that take place after Nicor Gas receives an application.

In order for us to provide you with natural gas service, we require information about you. Your privacy is important to us. Should you have any questions or concerns related to the privacy of your personal information, please review our policy regarding customer privacy.

If you require assistance with the gas service application process, please contact your county's New Business Coordinator directly, call with your general inquiries at 800.730.6114 or email us at

Our Service Area

As the state’s largest natural gas distributor, and owner and operator of one of the largest natural gas aquifer storage systems in North America, we deliver the comfort and convenience of natural gas to 2.2 million residential, public sector and business customers in more than 650 communities throughout northern Illinois.