We include important information about natural gas safety in your bill four times a year. News you can use! Here you'll find all of the news and information that's typically included along with your Nicor Gas monthly bill when you receive it in the mail each month.
Keep your natural gas appliances and/or equipment in good working condition by following these safety tips:
When dealing with a sewer blockage, there is a remote, yet potentially hazardous condition that could be created when dealing with a sewer blockage.
Directional Boring and Cross Bores
Utilities use a trenchless technology called horizontal directional drilling (or directional boring) to pull cables, conduit and pipe underground. This installation method causes minimal impact to the surrounding area and minimizes environmental disruption. It also saves time, allowing utility crews to work more efficiently. There are instances when an underground sewer line is not properly identified prior to directional boring activities and it’s possible that a natural gas pipe can be inadvertently pulled through a sewer line. The resulting condition is known as a “cross bore.” Cross bores can go unnoticed for months or even years. They are typically discovered when it becomes necessary to clear a sewer line blockage.
If a natural gas pipe has been bored through the sewer line, the gas pipeline could be damaged, resulting in a loss of service and a potentially hazardous leak condition. If you are aware of the existence of a cross bore, call Nicor Gas at 888.Nicor4U (642.6748) and report it as a natural gas emergency.
Nicor Gas carefully maintains a network of natural gas mains and service pipelines that deliver natural gas to more than 640 communities in Illinois. This comprehensive infrastructure provides the natural gas necessary to successfully serve more than two million homes and businesses.
Safety is our number one value. That’s why we go beyond state and federal requirements when it comes to educating the public and our customers about:
We carefully maintain a network of natural gas mains and service pipelines that deliver safe and reliable natural gas to the communities we serve.