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Low Income Home Energy Assistance Program

Do you or anyone you know need assistance paying their utility bill? 

LIHEAP Enrollment for the 2023-2024 program year will be:

  • October 2 for Seniors, customers with disabilities and families with children under 5
  • November 1 will begin enrollment to customers who are disconnected or in imminent threat
  • December 1 will begin open enrollment for everyone else

Please visit liheapillinois.com or call 877.411.9276 for more information.

LIHEAP Guidelines

The Low Income Home Energy Assistance Program (LIHEAP) provides qualifying households with monetary relief for energy bills.

LIHEAP funds do not need to be paid back. Eligibility is based on several factors, including household size and income. Funds are provided in one lump sum from the Illinois Department of Commerce and Economic Opportunity.

To qualify for LIHEAP, a household's combined income for the 30 days prior to application must be at or below a certain level. For renters, heat and/or electric must be included in the rent, and rent must be greater than 30 percent of total income in order to be eligible for benefits.

These figures are based on the Federal Poverty Guidelines published in the US Department of Health and Human Services in the Federal Register. The state reserves the right to adjust these levels based on the availability of federal appropriations.

How to Apply

  • Step 1: Application
    Contact your nearest Community Action Agency to find out if you qualify, what paperwork you need to bring to apply and to arrange an appointment to meet with an agency representative. 
    • Community Action Agencies offices and phone numbers Call 877.411.9276 (WARM). 
    • TDD for the hearing impaired: 800.785.6055. 
    • Seniors may contact the Illinois Department on Aging "Senior Hotline" at 800.252.8966 (voice and TDD) for a referral to their local Community Action Agency.
  • Step 2: Notification
    If eligible, you will be informed of the amount of assistance you can receive. The agency will notify your energy provider(s) of your participation in the program.
  • Step 3: Payment
    The agency will make payments to the energy provider(s) on your behalf.
    When applying for assistance, you will need to provide the following information/documents:
    • A copy of your current gas bill
    • Applicants that have their utilities included in the rent must bring proof of rental agreement stating monthly rental amount, that utilities are included, and landlord contract information. (Rent costs must be greater than 30% of current household 30-day income)
    • A copy of your current lease/proof of residence
    • A valid driver’s license
    • Social Security card/numbers for all household members (Hard-copy Social Security cards, print-out from the Social Security Administration)
    • Proof of 30-day income from all household members.
    • If a member of your household receives TANF, you must bring their Medical Eligibility Card.

Where to Apply

To see if you are eligible for LIHEAP, contact an agency near you.

Community Action Partnership of Central Illinois
217.732.2159

capcil.info
County Served: Dewitt

 

Northwestern Illinois Community Action Agency
815.232.3141
nicaa.org
Counties Served: JoDaviess and Stephenson

 

Community and Economic Development Association of Cook County, Inc.
800.571.2332          

cedaorg.net
County Served: Cook

 

Project NOW
309.793.6391
projectnow.org
Counties Served: Henry, Mercer and Rock Island

 

Community Contacts, Inc.
847.697.4400 (Kane)
cci-hci.org
815.758.3835 (DeKalb)
cci-hci.org
Counties Served: DeKalb and Kane

 

Rockford Human Services Department
844.710.6919
rockfordil.gov/human-services.aspx
Counties Served: Boone and Winnebago

 

DuPage County
Department of Human Resources

630.407.6500
dupageco.org
County Served: DuPage

 

Tazwood Community Services
309.266.9941
Counties Served: Tazewell, Woodford, Livingston, and McLean

 

East Central Illinois
Community Action Agency

217.443.2705
comaction.org
Counties Served: Ford, Iroquois and Vermillion

 

Tri-County Opportunities Council
800.323.5434
https://tcochelps.org/
Counties Served: Bureau, Carroll, LaSalle, Lee, Marshall, Ogle, Putnam, Stark and Whiteside

 

Kankakee County
Community Services, Inc.

815.933.7883
kccsi-cap.org
County Served: Kankakee

 

Two Rivers Regional Council of Public Officials
217.384.1226

trrcopo.org
Counties served: Adams, Brown, Pike and Schuyler

 

Kendall-Grundy
Community Action
health.co.kendall.il.us
630.553.9100 (Kendall)
815.941.3262 (Grundy)
Counties Served: Grundy and Kendall

 

Champaign County Regional Planning Commission
ccrpc.org
217.384.1226
County Served: Champaign

 

Community Action Partnership of Lake County
847.249.4330

caplakecounty.org
County Served: Lake

 

Western Illinois Regional Council
309.837.2997

wirpc.org
Counties Served: Hancock and Henderson

 

McHenry County
Housing Authority

815.338.7752
mchenrycountyhousing.org
County Served: McHenry

 

Will County Center for Community Concerns
815.722.0722

wcccc.net
County Served: Will

 

2023-2024 LIHEAP Income Guidelines

Family Size    

Maximum Gross Monthly Income 200%

1   

$2,430

2 

$3,287

3

$4,143

4

$5,000

5

$5,857

6

$6,713

7

$6,985

8

$7,775

9

$7,944

10

$8,113

11

Please see your local agency.

Need a payment arrangement? 

In addition to energy assistance programs, we offer flexible payment arrangements. 
Call us at 888.642.6748 to make a payment arrangement.