There are no fees for this service.
Log in to My Account or use the Landlord/Property Owner Service Agreement. We can start the program for you online.
Yes, but to ensure accurate billings, the landlord should complete the Landlord/Property Owner Service Agreement. Phone requests can result in delays and possibly being over- or under-billed for both the tenant and the landlord.
Yes. If you have a Landlord Service Agreement, you must notify Nicor Gas in writing at G2landlord@southernco.com within 10 days of the sale of your property. In the absence of a prearrangement with you (the Landlord/Property owner) to have the natural gas service put in our name between tenants, Nicor Gas may discontinue natural gas service to the premises when there is no customer of record regardless of the time of year or weather conditions. Please be advised that if there is no heat or if your property is not properly winterized, there is the potential that water pipes may freeze and burst, resulting in personal injury or property damage for which Nicor Gas will not be held liable.
We are happy to answer any other questions you have about the program. Please send an email to G2landlord@southernco.com and we'll be in touch.
Please contact the Customer Contracts Department at 630.388.3041 or email us at G2landlord@southernco.com.