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Builders standing and reviewing a construction site plan
Builders standing and reviewing a construction site plan

Builders and Developers

We’re here to help with the planning, preparation, and installation that comes with every type of new construction and remodeling project. Use the resources provided and get us involved early to ensure your project runs smoothly.

Woman wearing safety hat and vest

New Business Construction Coordinator Search

If your project requires more than one meter or is a commercial, industrial, multi-family or crop dryer project, start here! You’ll be paired with a New Business Construction Coordinator who will guide you through every step.

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As the builder/developer for a project, it’s your responsibility to ensure all documentation provided to Nicor Gas is current and accurate. If you change any information you initially provide, it may affect our agreement. Changes to your original submission (e.g., site plan alterations, number of homes/units, equipment to be installed or pressure delivery requirements) can have an impact on our engineering estimates (service/meter size and pressure), construction estimates, and financial analysis, and should therefore be communicated to your Nicor Gas New Business Construction Coordinator as soon as possible.


FAQ

How do I apply for a new single residential gas service?

If natural gas service is being initiated and a new meter needs to be installed, please complete the Residential Single Meter Service Request. If a meter already exists, please complete the Start Service Form.

Can I get gas service installed at any time of year?

Our preferred times of installation are between March 15th and November 15th.

From November 15 through March 15, Nicor Gas may encounter winter construction conditions that include but are not limited to frost, freezing and thawing, snow conditions, and adverse temperatures. If you request installation during this period and we determine we’re able to perform the work, you must agree to pay for Nicor Gas' estimated fully distributed cost of incremental activities required for installation if such winter construction conditions are encountered.

At what stage of construction should I order gas service?

We recommend you apply for gas service once you have backfilled your foundation.

Who do I contact if I have questions regarding my gas service request?

Please contact your New Business Construction Coordinator.

What is the cost to get gas installed at my location?

New construction services that are 60 feet or fewer from the front property line are free of charge, unless unusual conditions exist. Services that exceed 60 feet from the front property line will be billed an excess footage charge. Services for homes that were demolished and rebuilt will be billed a disconnect fee and a reconnect fee.

From November 15 through March 15, Nicor Gas may encounter winter construction conditions that include but are not limited to frost, freezing and thawing, snow conditions, and adverse temperatures. If you request installation during this period and we determine we’re able to perform the work, you must agree to pay for Nicor Gas' estimated fully distributed cost of incremental activities required for installation if such winter construction conditions are encountered.

How do I request additional meters?

Please review the Guidelines for Ordering Additional Meters to ensure all conditions are met. Then call us at 1.800.730.6114, option 3, to schedule an appointment for a meter set. 

Who do I call for natural gas related emergencies or if I smell gas?

Leave the area immediately and tell others in the area to do so as well. Keep everyone away from the area until emergency assistance arrives.

Avoid touching anything that may cause a spark. This includes lighters, matches, cigarettes, flashlights, light switches, and telephones in the area of the suspected leak. Wait until you are a safe distance away before using your cell phone.

Call Nicor Gas at 888.Nicor4U (888.642.6748) and 911 once you are in a safe place away from the area of the suspected leak. Stay away until emergency personnel indicate it is safe to return.

Note: Always leave if you suspect a leak. Be aware that some people may not be able to detect the odorant because they have a diminished sense of smell or because the odor is masked by other odors in the area. Certain conditions may cause the odorant to diminish so that it is not detectable.

Seasonal Planning

Spring and winter weather impacts projects the most. While an early spring can give you the opportunity to get a jump on a project, an early or long winter can cause delays. 

For either situation, it’s best to plan ahead. Get us involved and apply early to avoid delays, additional costs, and to ensure all resources are readily available.

Also, be aware that most counties have requirements and/or restrictions regarding installation from November 1 through April 15. Please schedule your form and application submissions with this in mind.

Note:  From November 15 through March 15, Nicor Gas may encounter winter construction conditions that include but are not limited to frost, freezing and thawing, snow conditions, and adverse temperatures. If you request installation during this period and we determine we’re able to perform the work, you must agree to pay for Nicor Gas' estimated fully distributed cost of incremental activities required for installation if such winter construction conditions are encountered. 

Safety

From installation to usage, we’re committed to safely providing natural gas. Help us keep everyone safe by being up to date on safety precautions.

Emergency Information

Sewer Line Safety for Contractors

Call JULIE at 8-1-1 before you dig.

Pipeline Safety

Transmission Integrity Management Program