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Father cooking for family

Start Services Form

Form Instructions

Please fill out this form if you do have a meter at your address and you would like to begin natural gas service. If you already have natural gas service at another address and need to transfer service, please fill out our Transfer Service Form instead. If you want a new service line installed at your property, please fill out our Single Meter Service Request Form.

Step 1: Where and when do you want to start service?

Please enter the new address where you want to start services.


Note: It's our practice to estimate readings whenever possible. Same day requests are not available. Additionally, we will not honor requests made in the past for service dates.

Please note that it may take up to 48 hours to process your request.

If the gas meter is already on, select “None” for your entrance instruction. However, if you are not sure if the gas is on or off, please select the appropriate entrance instruction to give us access to all gas appliances to turn on your service.

Entrance Instructions:

Step 2: Who will be responsible for paying the natural gas service at the address indicated above?

Primary Person responsible for payment:
Secondary Person responsible for payment:

Step 3: Where would you like the bill mailed (if different from the address in Step 1)?

eBill is a convenient and secure billing option that does not require you to log in with a username and password to view your bill. You’ll use a “shared secret,” such as your ZIP code, to authenticate. Each month, you’ll receive an email with a PDF attachment of your bill which you can pay from directly. Applicable fees apply.

eBill Paperless Billing
Is your billing address the same as your service address?

Step 4: Pandemic Safety

Has anyone in your home (business) tested positive for COVID-19 in the past 14 days?

*Required Field

Are you or anyone in your home (business) currently experiencing any symptoms associated with COVID-19, such as fever, shortness of breath, a cough that is unusual for you, or loss of taste or smell?

*Required Field

Are you or is anyone in your home (business) currently under quarantine due to potential exposure to someone with COVID-19 or recent travel?

*Required Field

Meter Reading

Nicor Gas reads residential, commercial and some industrial meters every other month. To do this, a meter reader will visit your home or business to check your natural gas meter, notating the amount of natural gas you use and generating your utility bill. We’ll do everything we can to make to your transfer of service go smoothly. Simply complete our start service form or call us at 888.Nicor4u (888.642.6748).

Customer Privacy Policy

At Nicor, we are committed to protect your privacy. Nicor uses secure socket layering (SSL) to encrypt your personal information, which is the industry standard for secure online transactions.
Your payment account is retained only for the payment of your Nicor Gas bill. Nicor does not retain financial information for one-time payments without your permission.
In addition, consumer protection laws protect you against the unauthorized use of your credit card. Under federal law, if someone steals your credit card or your credit card number, your liability is limited to fifty dollars ($50) regardless of the amount the perpetrator charges to your account.
Nicor will use the information you give us to provide you with offers and promotions from the Nicor family of companies or to provide you with your historical gas usage.