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Energy Assistance Programs for Residential Customers

You deserve peace of mind when it comes to paying your bill. That’s why, if you’re not able to pay your bill, we’re connecting you to available energy assistance funding through the below programs or agencies so you don’t face this challenge alone, but with our help.

Current Energy Assistance Information

There is a lot of information that can be found about energy assistance programs. When it comes to Nicor Gas-specific energy assistance programs, you will always be able to find accurate and up-to-date information right here on Below you will find details on a few of our programs we offer for residential customers. 

Coming Soon! Nicor Gas COVID-19 Bill Payment Assistance Program

Income-eligible residential customers with account balances of up to $300 who earn up to 300% of the federal poverty guidelines, or about a monthly gross income of $6,438 for a family of four, will be eligible to automatically receive a one-time grant to help pay off their account balance. Eligible customers will be able to receive this grant through the federal Low Income Home Energy Assistance Program (LIHEAP) or Nicor Gas Sharing Program. Check back for information about this bill payment assistance program that will soon post to this page.

United Way

Dial 211 to speak with a representative from the Illinois United Way Referral Center to learn about organizations in your area that have available assistance. 

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Low Income Home Energy Assistance Program

Qualifying low-income households can receive assistance in one annual payment for energy bills. LIHEAP assistance does not need to be paid back.

**Important: Enrollment dates for the upcoming LIHEAP season have changed. 

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Percentage of Income Payment Plan

Through PIPP, eligible Nicor Gas customers pay a percentage of their monthly income to maintain utility service. The PIPP offers an affordable payment plan and a chance to eliminate past-due balances.

Energy Aide Program

The Nicor Gas Energy Aide Program provides qualifying households with monetary relief for their natural gas bills. Eligibility is based on several factors, including household size and income.

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Sharing Program

The Nicor Gas Sharing Program provides qualifying households with monetary relief for their natural gas bills. Eligible customers can receive a Sharing Grant of either $350 or $400. Elements of the Nicor Gas Sharing Program differ depending on age. 

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ClearPoint Credit Counseling Solutions

If you or someone you know is having trouble paying bills, reach out to ClearPoint, a national, nonprofit credit counseling agency at 800.251.2227 (866.616.3717 for Spanish) or visit (Usted puede visitar la versión del español Idioma del sitio haciendo clic aquí.)

Illinois Home Weatherization Assistance Program (IHWAP)

Qualified low-income households can receive weatherization assistance to save energy and money. IHWAP helps income-qualified customers access affordable energy services and increase comfort in their homes. Free measures and upgrades may include:

  • Air sealing
  • Attic and wall insulation
  • Furnace repair and replacement

Eligibility depends on the combined household income of everyone living in the unit. Households with a combined income at or below 150% of the federal poverty level using State and HHS funds and those at or below 200% of the federal poverty level using DOE funding are eligible. Nicor Gas offers similar services as IHWAP for customers with income levels up to 80% of Area Median Income.
Contact the Community Action Agency for your area with any questions, to see if you’re eligible or to apply for assistance.

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