Q. How do I enroll in the mobile wallet (ACI Walletron) paperless billing and payment option?
A. Instructions for how to enroll in ACI Walletron can be found via your respective gas utility’s website. See below.
Q. How do I receive my bill via my mobile wallet each month?
A. If you are an iPhone user, you'll receive a monthly push notification when your bill is ready to view via Apple Wallet. If you are an Android user, you'll receive a text message to view your bill in the Google Pay app.
Q. Is there a fee to enroll in ACI Walletron?
A. No. ACI Walletron enrollment is offered to customers free of charge.
Q. How can I pay my bill?
A. You can continue to pay your bill using your current bill payment method. Or, when you view your bill in your mobile wallet, you’ll be able to click a button to pay your bill via SpeedPay using a credit/debit card or checking/savings account.
Q. How do I do to unenroll from ACI Walletron?
A. Open Apple Wallet or Google Pay, select the settings menu, then click “Remove Pass”. Please allow 24 hours for this change to take effect.
Q. Can I still receive a paper bill if I sign up for ACI Walletron?
A. Once you've enrolled, you'll receive your bill via your mobile wallet only.
Q. Can I enroll in ACI Walletron if I’m already enrolled in eBill?
A. Yes. You can switch from eBill to ACI Walletron at anytime.
To reach us for any additional assistance,
Nicor Gas: 888.642.6748