Skip to main content.
Nicor Gas building

Nicor Gas commits an additional $5 million to The Salvation Army’s Shield of Caring bill payment assistance program

Company expands program to help families across its service territory in response to inflation, dropping winter temperatures

NAPERVILLE, IL. – December 27, 2022 – Today, Nicor Gas is announcing an additional commitment of $5 million to The Salvation Army’s Shield of Caring program to support customers struggling to pay their monthly natural gas bill or needing assistance with other basic necessities.

In 2021, Nicor Gas contributed $5 million through a shareholder contribution to The Salvation Army to help those still impacted by the global health and financial crises. During the first program year, the charitable organization distributed $1.75 million in grants to support 8,000 customers with bill payment assistance and 9,500 families received basic needs support including warm winter coats, food boxes and emergency disaster services.

“We know that the past few years have been an extremely challenging time for our customers and the communities we serve,” said Meena Beyers, vice president of Business & Community Development at Nicor Gas. “As the largest natural gas provider in Illinois, we are committed to helping our neighbors receive the relief and assistance they need during these cold winter months, while keeping their homes warm all season long.”

Beginning Monday, January 16, 2023, qualifying Nicor Gas residential customers can apply online for a Shield of Caring grant at or by calling their local Salvation Army corps community center. The program is dedicated to assisting families that are past-due on their monthly natural gas bill and have a financial hardship such as a job loss, illness, military deployment, disability or other circumstance.

Customers with a household gross income in the last 30 days below 400% of the Federal Poverty Level may be eligible to receive a grant of up to $250 per program year to apply to their past-due Nicor Gas account balances. Additionally, residential customers who are eligible to receive assistance grants from other programs, such as the Low-Income Home Energy Assistance Program (LIHEAP) or the Sharing Program, should apply for a grant from these programs first to maximize their benefits. Customers who still have a past-due account balance after receiving assistance from those programs may be eligible to receive a grant under the Shield of Caring Program.

Since 1983, Nicor Gas has been proud to support The Salvation Army through its Sharing Program that offers bill payment assistance to eligible residential customers in need. The Sharing Program continues to operate as it has for nearly 40 years, with one-time annual grants of up to $500 for income-eligible residential customers.

Nicor Gas also offers a variety of programs to help customers pay their natural gas utility bills. If eligible, households can take advantage of more than one bill payment assistance program offered. To learn more about how customers can benefit from available bill payment assistance programs, visit

About Nicor Gas
Nicor Gas is one of four natural gas distribution companies of Southern Company Gas, a wholly owned subsidiary of Southern Company (NYSE: SO). Nicor Gas serves more than 2.3 million customers in a service territory that encompasses most of the northern third of Illinois, excluding the city of Chicago. For more information, visit

About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.3 million natural gas customers through its regulated distribution companies in four states with approximately 600,000 retail customers through its companies that market natural gas. Other businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit 

Media Contact:
Allison Gregoire