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Prepare now for cooler weather; bill payment assistance available to eligible households

NAPERVILLE, IL – Sept. 12, 2022 – Now is the time to start preparing for cooler weather which can result in higher heating costs as thermostats go up and natural gas usage increases to keep homes comfortable and warm. Nicor Gas offers bill payment assistance programs to help offset winter heating costs when eligible household budgets may not be able to keep up with the increased heating demands.

Enrollment for the Low Income Home Energy Assistance Program (LIHEAP) is underway now. The federal- and state-funded energy assistance program provides income-eligible households with monetary relief for their energy bills. Eligibility is based on several factors, including household size and income up to 200% of the federal poverty guidelines, which for a family of four equates to a gross monthly income of $4,625 or less. For more information or to locate a local Community Action Agency to apply, call 877-411-9276 (WARM)

Other energy assistance programs and options available to Nicor Gas customers include:

  • ·Nicor Gas Sharing Program, which is administered by the Salvation Army and funded by Nicor Gas and its customers, provides eligible customers a grant up to $500, based on account balance. To apply, contact a Salvation Army office listed at or call 773-205-3520.
  • Nicor Gas Energy Aide Program provides one-time grants up to $350 to eligible customers with past due balances; the grants do not need to be paid back. Contact a local Community Action Agency to apply.
  • Payment arrangements provide eligible customers with more time to pay past-due balances and help avoid possible service disconnection. Customers can check their eligibility for a payment arrangement by visiting
  • Nicor Gas Budget Plan can help customers avoid unpredictable bills from month to month and even out the seasonal highs and lows of natural gas bills. To learn more about the Budget Plan and how it works, visit

Every family deserves reliable energy at a price they can afford. That’s why a dedicated Community Connection Center (C3) team at Nicor Gas helps customers navigate energy assistance and energy efficiency options, as well as other basic needs such as food and housing. Customers can contact the C3 team via email at or submit an assistance request form at

Throughout the season, customers may be eligible for more than one energy assistance program and can access the Energy Assistance Programs Worksheet to help understand and maximize the benefits available to them.

About Nicor Gas  
Nicor Gas is one of four natural gas distribution companies of Southern Company Gas, a wholly owned subsidiary of Southern Company (NYSE: SO). Nicor Gas serves more than 2.2 million customers in a service territory that encompasses most of the northern third of Illinois, excluding the city of Chicago. For more information, visit  

About Southern Company Gas  
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.3 million natural gas utility customers through its regulated distribution companies in four states with approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit

Media contact:
Jennifer Golz